FAQ

Find answers to commonly asked questions.

Is Southern Finance legit?

Yes. We are fully accredited with the National Credit Regulator which enables us to provide short-term loans countrywide. We are fully compliant and active.

How long does Southern Finance take to pay out?

We always make payments the same day that your loan is approved. It then takes up to 24 hours for the money to reflect in your account.

How much can I borrow?

Depending on your affordability, you will be able to borrow up to an amount of R6 000 over 1 month, and R8000 over three months, if your credit rating allows.

How long before I receive the money?

We always make payments the same day that your loan is approved. It then takes 24 hours for the money to reflect in your account.

What if I have a bad credit record?

We do a credit check on your name, but if you have a bad credit record, it does not necessarily mean that we will not be able to assist you. We consider many other factors as well, and if we feel comfortable that you can repay the amount you qualified for, we will consider your application.

Will I be able to receive the money in cash or is it paid into my bank account?

We do not make any cash payouts to any of our clients. All payments are made directly into the same bank account that you use to receive your salary. Therefore your bank account needs to be active and you have to be able to make cash withdrawals on that account.

What personal info does Southern Finance need to process my loan application?

You will need to complete the online application form. On this form, you need to give us your contact details, physical address, employer details and a breakdown of your income(s) and expenses. You need to provide us with your bank details as well, as we need to pay the money into your account and load the debit order(s) for your instalment(s).

Is it safe to give all the required information to Southern Finance?

Yes! Please go to our privacy policy where you can read more about the ins and outs of what we do with your information.

Who is Southern Finance accredited with?

We are accredited with the National Credit Regulator which enables us to provide short-term loans countrywide. We are fully compliant and active.

Do I need to be employed?

Yes, you need to be employed and earn a regular salary that is paid into your bank account.

Do I need a bank account or can I use a relative or friend's account?

You need to have an active bank account that is registered in your name. We will not be able to make any payments to a 3rd party bank account.

Can I qualify for a loan if I have existing debt?

We always do a credit check and a financial needs analysis when you apply for a loan. This means that we evaluate your financial situation every time you apply. This enables us to lend you money, even if you have existing debt.

How do the repayments work?

When you apply for a loan, you can choose the period that you would like to repay the loan. We load a debit order on your account and every time you get paid an instalment is deducted from your account. This means that you don't have to worry about making cash deposits or any other form of repayment arrangement; everything is done automatically.

How does it work if I am not able to pay back the agreed instalment in time?

We understand that certain things happen in life that you have no control over. That is why we will always try and accommodate your situation and make alternative arrangements where we can. The most important part to remember is to always communicate with us. We will not be able to assist you and come to some form of arrangement if we don't know what's going on.

How does it work if I don't repay my loan at all?

If we are not able to work out some form of arrangement with you and you don't repay your loan, we will be forced to hand your account over to the legal department, and ultimately to a debt-collecting company. This will mean a LOT of unnecessary costs for you, and it will also affect your chances of qualifying for a loan anywhere else in future. That is why we urge our clients to communicate with us if they are experiencing some financial difficulties, we are always willing to revise your repayment plan and help you out where we can.

Do I need to make an upfront payment to secure my loan?

Southern Finance would never require an upfront payment to secure a loan.